Job Aids and Performance Support: Moving From Knowledge in the Classroom to Knowledge Everywhere By Allison Rossett, Lisa Schafer
2006 | 240 Pages | ISBN: 0787976210 | PDF | 5 MB
Job Aids and Performance Support in the Workplace gives us everything we've ever wanted to know about these invaluable tools and techniques! Allison Rossett and Lisa Schafer have created a comprehensive, pragmatic, and very readable guide. The authors don't exaggerate when they claim it's 'knowledge everywhere.'
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