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Exit Interviews: Powerful Hr Insights
Published 7/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 541.19 MB | Duration: 0h 57m
Human Resources techniques for exit interviews: maximize employee feedback and turn departures into data
What you'll learn
Master effective exit interview techniques to gather honest employee feedback.
Choose the optimal interview format so you get the best from the exit interview
Develop a structured guide for exit interviews that everyone in your company can follow
Comply with data privacy so you capture candid employee responses ethically
Interpret non-verbal cues so you know how to respond with empathy in the exit interview
Transform feedback into actionable intelligence so you retain your key people
And much much more!
Requirements
No previous experience or equipment is needed
You may want to write down or print some of the information
Having some examples in mind of situations you'd like to try it out on would be helpful
A willingness to learn is essential!
Description
Exit Interviews: Powerful HR InsightsHuman Resources techniques for exit interviews: maximize employee feedback and turn departures into dataDo your employees keep leaving, and you're not sure why? Would you like to improve your employee retention and gain valuable insights into your organizational culture? Do you wish exiting employees could be honest with you about sharing some management insights you might be missing? If so, this course is designed for you.Welcome to "Exit Interviews: Powerful HR Insights," an essential e-learning course for HR professionals and corporate leaders who want to harness the power of exit interviews to drive meaningful change in their organizations. Led by Mark Garrett Hayes, an expert with nearly two decades of experience in designing, running, and advising on exit interviews, this course will transform the way you approach employee departures.Exit interviews are a strategic asset often overlooked, with many failing to grasp their purpose or align them with organizational goals. Yet, there is immense value in conducting them regularly and effectively. This course covers everything you need to know to master exit interviews and turn them into a powerful tool for organizational growth.In "Exit Interviews: Powerful HR Insights," you'll learn how to:Choose between onsite and remote interviews to suit your organization's needs.Prepare structured guides that ensure comprehensive and consistent feedback.Ensure data privacy to make departing employees feel secure in sharing honest feedback.Master communication techniques that foster open and candid discussions.Handle sensitive topics with professionalism and empathy.Interpret non-verbal cues to gain deeper insights.Foster candid feedback while maintaining professional relationships.Imagine having access to honest, unfiltered feedback from employees who have nothing to lose in telling you the truth about what goes on in your business. The insights gained from exit interviews can reveal underlying issues, pinpoint areas for improvement, and provide actionable data to enhance your workplace environment. By leveraging this feedback, you can improve employee retention, boost morale, and create a culture that attracts and retains top talent.This course goes beyond the basics. Mark Garrett Hayes will share his extensive experience and real-world examples to help you understand the intricacies of exit interviews. You'll learn how to ask the right questions, listen actively, and analyze the data to uncover patterns and trends that might otherwise go unnoticed.By the end of this course, you will be adept at conducting impactful exit interviews that unveil valuable insights, paving the way for meaningful organizational change. You will have the tools and knowledge to transform exit interviews from a routine procedure into a strategic process that drives business growth.Don't let valuable feedback walk out the door. Enroll in "Exit Interviews: Powerful HR Insights" today and start turning departures into data that can propel your organization forward.
Overview
Section 1: Exit Interview Success
Lecture 1 Exit Interview Success
Section 2: Understanding Exit Interviews
Lecture 2 What is an exit interview?
Lecture 3 What is the purpose of an exit interview?
Lecture 4 Benefits of an exit interview
Lecture 5 Understanding the leaver's mindset
Lecture 6 Aligning exit interviews with organizational goals
Section 3: Planning and Customizing Exit Interviews
Lecture 7 When should you schedule an exit interview?
Lecture 8 Who should conduct an exit interview?
Lecture 9 Choosing onsite vs remote exit interviews
Lecture 10 Preparing a structured interview guide
Lecture 11 Data privacy and confidentiality measures
Section 4: Conducting the Exit Interview
Lecture 12 Setting the tone and building rapport
Lecture 13 Open-ended vs. Closed-ended questions
Lecture 14 Sensitive topics and emotional responses
Lecture 15 Body language and non-verbal cues
Lecture 16 Keeping the relationship and the door open
Section 5: Using Exit Interview Insights
Lecture 17 Encouraging candid feedback: best practices
Lecture 18 Identifying common themes and actionable insights
Lecture 19 Using information to inform policies and processes
Lecture 20 Common exit interview mistakes
Section 6: Conclusion
Lecture 21 Wrap up
HR professionals seeking to improve employee retention.,Corporate leaders aiming to enhance organizational culture.,Managers wanting honest feedback from departing employees.,Business owners focused on reducing turnover costs.,Team leaders looking to understand employee departure reasons.,Talent acquisition specialists interested in recruitment insights.
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