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Tourism and Hospitality for Sustainable Development: Volume Two: Emerging Trends and Global Issues
English | 2024 | ISBN: 3031630726 | 263 Pages | PDF EPUB (True) | 15 MB
The tourism and hospitality industry is rapidly undergoing a disruptive transformation owing to advances in information and communications technology. This book aims to highlight how the unfolding digital transformation trends help the industry attain sustainable development by taking full account of its current and future economic, social, and environmental impacts and addressing the needs of tourists, the industry, the environment, and destinations. With the advent of digital technologies following the Fourth Industrial Revolution (4IR), there has been a rapid change in how customers and businesses interact regarding the timeliness and relevance of communication. Although the positive effects of digital transformation have received sustained scholarly interest, its adverse effects, as well as how the digitisation of tourism operations can enable the achievement of sustainable development, have attracted limited academic focus.

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