The Customer Excellence Enterprise: A Playbook for Creating Customers for Life
English | 2025 | ISBN: 1394253680 | 273 Pages | PDF | 4 MB
Businesses need to do more than sell to customers-they need to help them live their best lives. This superior experience is what customers expect and deserve from companies and it's possible to deliver just that with the framework provided in The Customer Excellence Enterprise: A Playbook for Creating Customers for Life. An enlightening and pragmatic guide, The Customer Excellence Enterprise is for everyone who needs to elevate the customer experience to a fundamental revenue accelerator and value driver. With this fresh perspective on customer-centricity, companies can address the persistent disconnect between their customer-first claims and an often disappointing reality.
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