Mary C. Lacity, "The Practice of Outsourcing: From Information Systems to BPO and Offshoring"
English | ISBN: 0230205410 | 2009 | 511 pages | EPUB | 3 MB
A close look at the main developments in IT, business processes and offshore outsourcing. This book studies these topics in both theory and practice, exploring the rising prominence of outsourcing with a multi-dimensional, contextual perspective.
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