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Modern Sales Mastery: A Step-by-Step Sales Process for High
Published 12/2025
Duration: 1h 51m | .MP4 1920x1080 30fps(r) | AAC, 44100Hz, 2ch | 1.47 GB
Genre: eLearning | Language: English
Sales Training: Sales Process, Prospecting, Negotiation & Closing
What you'll learn
- Build strong first contact and trust with clients
- Communicate confidently and effectively in sales conversations
- Identify real customer needs using proven questioning frameworks
- Present products and services based on customer value
- Handle objections professionally and reduce resistance
- Close sales naturally and confidently
- Maintain relationships and increase customer lifetime value
Requirements
- There are no prerequisites for this course.
- All concepts, techniques, and tools are explained from scratch. If you are motivated to learn and improve your sales and communication skills, this course is for you.
Description
Unlock the full potential of your sales career with this comprehensive, step-by-step course designed for beginners, entrepreneurs, and experienced sales professionals seeking measurable results. Whether you are new to sales or looking to refine your techniques, this course provides practical tools and strategies tomaster every stage of the sales process, from first contact to long-term customer loyalty.
Who is this course for?
Beginners who want to learn professional sales techniques from scratch
Entrepreneurs and business owners who sell their own products or services
Sales representatives and telesales agents (B2C & B2B) aiming to increase conversion rates
Sales managers and team leaders who want to implement structured sales processes
Anyone who wants to improve communication, persuasion, and CRM skills
What will you learn in this course?
Establishing Contact and Building Rapport- Learn how to make a strong first impression, adapt to different client personalities, and create trust from the very beginning.
Effective Sales Communication- Master verbal, non-verbal, and paraverbal communication techniques to influence and guide your conversations successfully.
Identifying Customer Needs- Use SPIN Selling, the 5 Whys, and structured questioning to uncover real customer motivations and challenges.
Product and Service Presentation- Present solutions in a way that emphasizes value and benefits, highlights differentiators, and addresses client needs.
Handling Objections- Apply proven methods like CAB, LEAR, and "Yes, but." to overcome resistance confidently.
Closing the Sale- Recognize buying signals, apply appropriate closing techniques, and ensure the client feels confident in their decision.
Follow-Up and Customer Retention- Build long-term relationships, increase customer loyalty, and identify upselling and cross-selling opportunities.
Why take this course?
Gain a complete understanding of the sales process and how to implement it practically
Improve your communication and persuasion skills
Learn to handle objections and close deals efficiently
Develop strategies for customer retention, loyalty, and maximizing revenue
By the end of this course, you will have apractical, structured, and results-oriented approach to sales, ready to apply in real-world scenarios. This course equips you with the skills, tools, and confidence tosell effectively, manage clients systematically, and grow your business or sales career.
Who this course is for:
- This course is ideal for beginner sales professionals, entrepreneurs, freelancers, and anyone who wants to systematically learn sales processes and CRM integration.
- Everything will be explained step by step, using clear examples and practical scenarios, making this course suitable for:
- Beginners entering sales Entrepreneurs and freelancers Customer service and support specialists Anyone who wants to build confidence in sales conversations
More Info
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